{"id":12817,"date":"2025-03-31T17:16:52","date_gmt":"2025-03-31T15:16:52","guid":{"rendered":"https:\/\/mediadorconflictos.com\/que-es-pot-i-que-no-es-pot-fer-en-anunciar-se-com-a-mediador\/"},"modified":"2025-09-29T16:24:33","modified_gmt":"2025-09-29T14:24:33","slug":"que-es-pot-i-que-no-es-pot-fer-en-anunciar-se-com-a-mediador","status":"publish","type":"post","link":"https:\/\/mediadorconflictos.com\/ca\/que-es-pot-i-que-no-es-pot-fer-en-anunciar-se-com-a-mediador\/","title":{"rendered":"Qu\u00e8 es pot i qu\u00e8 no es pot fer en anunciar-se com a mediador?"},"content":{"rendered":"<p>Els mediadors <strong>s\u00ed poden fer publicitat<\/strong> dels seus serveis, <strong>sempre que sigui respectuosa, vera\u00e7 i ajustada als principis \u00e8tics i normatius de la professi\u00f3<\/strong>. No obstant aix\u00f2, hi ha<strong> algunes limitacions espec\u00edfiques<\/strong>, especialment quan es tracta de <strong>sessions informatives p\u00fabliques o mediacions intrajudicials<\/strong>.<\/p>\n<h3>Marc normatiu rellevant:<\/h3>\n<ol>\n<li><strong>Llei 15\/2009, de mediaci\u00f3 en l\u2019\u00e0mbit del dret privat (Catalunya)<\/strong>\n<ul>\n<li><strong>Article 13.2: <\/strong>En les <strong>sessions informatives p\u00fabliques<\/strong> de derivaci\u00f3 judicial, <strong>no es pot fer publicitat dels mediadors<\/strong>. L\u2019objectiu d\u2019aquestes sessions \u00e9s <strong>informar objectivament<\/strong> sobre el proc\u00e9s de mediaci\u00f3 i no captar clients.<\/li>\n<li>Aix\u00f2 busca preservar la <strong>neutralitat del servei<\/strong>, l\u2019equitat d\u2019acc\u00e9s i <strong>evitar conflictes d\u2019inter\u00e8s<\/strong>.<\/li>\n<\/ul>\n<\/li>\n<li><strong>Codi de conducta per als mediadors europeus (2004) (font d\u2019orientaci\u00f3 \u00e8tica reconeguda)<\/strong>\n<ul>\n<li>Recomana una <strong>publicitat prudent, vera\u00e7 i transparent<\/strong>, que no indueixi a confusi\u00f3 ni generi falses expectatives.<\/li>\n<li>No es poden fer afirmacions <strong>comparatives o despectives<\/strong> envers altres professionals o institucions.<\/li>\n<\/ul>\n<\/li>\n<li><strong>Llei estatal 5\/2012, de mediaci\u00f3 en assumptes civils i mercantils<\/strong>\n<ul>\n<li>Tot i que no regula espec\u00edficament la publicitat, <strong>estableix principis de qualitat, imparcialitat i transpar\u00e8ncia<\/strong>, que tamb\u00e9 han de guiar qualsevol acci\u00f3 comunicativa.<\/li>\n<\/ul>\n<\/li>\n<\/ol>\n<h3>Qu\u00e8 pot fer un mediador?<\/h3>\n<ul>\n<li>Difondre els seus serveis a trav\u00e9s de p\u00e0gines web, xarxes socials, fulletons, etc.<\/li>\n<li>Participar en actes de divulgaci\u00f3 o formaci\u00f3, <strong>sempre que no hi hagi finalitat comercial expl\u00edcita<\/strong>.<\/li>\n<li>Fer servir testimonis o exemples de casos (sense dades personals), <strong>sempre amb respecte a la confidencialitat<\/strong>.<\/li>\n<\/ul>\n<h3>Qu\u00e8 no pot fer?<\/h3>\n<ul>\n<li>Fer <strong>autopromoci\u00f3 <\/strong>o oferir els seus serveis durant les sessions <strong>informatives p\u00fabliques o intrajudicials<\/strong>.<\/li>\n<li>Donar la sensaci\u00f3 que <strong>ell o ella \u00e9s l\u2019\u00fanic o el millor professional disponible<\/strong>.<\/li>\n<li>Oferir serveis sota <strong>promocions enganyoses<\/strong> o preus no transparents.<\/li>\n<\/ul>\n","protected":false},"excerpt":{"rendered":"<p>Els mediadors s\u00ed poden fer publicitat dels seus serveis, sempre que sigui respectuosa, vera\u00e7 i ajustada als principis \u00e8tics i normatius de la professi\u00f3. No obstant aix\u00f2, hi ha algunes limitacions espec\u00edfiques, especialment quan es tracta de sessions informatives p\u00fabliques o mediacions intrajudicials. Marc normatiu&#8230;<\/p>\n","protected":false},"author":1,"featured_media":12395,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[53],"tags":[],"class_list":["post-12817","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-mediacio-i-conciliacio"],"_links":{"self":[{"href":"https:\/\/mediadorconflictos.com\/ca\/wp-json\/wp\/v2\/posts\/12817","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/mediadorconflictos.com\/ca\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/mediadorconflictos.com\/ca\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/mediadorconflictos.com\/ca\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/mediadorconflictos.com\/ca\/wp-json\/wp\/v2\/comments?post=12817"}],"version-history":[{"count":2,"href":"https:\/\/mediadorconflictos.com\/ca\/wp-json\/wp\/v2\/posts\/12817\/revisions"}],"predecessor-version":[{"id":15769,"href":"https:\/\/mediadorconflictos.com\/ca\/wp-json\/wp\/v2\/posts\/12817\/revisions\/15769"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/mediadorconflictos.com\/ca\/wp-json\/wp\/v2\/media\/12395"}],"wp:attachment":[{"href":"https:\/\/mediadorconflictos.com\/ca\/wp-json\/wp\/v2\/media?parent=12817"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/mediadorconflictos.com\/ca\/wp-json\/wp\/v2\/categories?post=12817"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/mediadorconflictos.com\/ca\/wp-json\/wp\/v2\/tags?post=12817"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}